A (systemic) “coach” is the person in the coaching sessions that guides and facilitates the coaching process by using specific coaching methods e.g. the iceberg method to help the coachee making their thinking, acting and feeling visible and tangible, so they are able to find a solution to a conflict or question themselves. The coach does not diagnose or pathologise and the coach does not give advice because the coach is not the expert of the coachee’s life – the coachee is. 

The mindset of the coach and their own context and opinion about coaching and about the coachee plays an important role in the outcome of a coaching session and the overall process. In general coaches should know their boundaries and communicate them transparently and give their clients the same courtesy. Not every client is the right client for a coach and vice versa. You as a coach need a benevolent attitude to make the coaching process work.